Kavya-Travel Terms & Conditions – General
Kavya-Travel welcomes you to its official platform! Whether you stop by us via desktop, mobile, application or any other feature present on our Kavya-Travel (collectively known as 'Website’), you are invited to explore, research and get a user-friendly cruise booking experience. Here, “Kavya-Travel, and “you” or “your” refers to anyone using our services. The website is designed to impart information with features that are secure to use. The platform is intended for non-commercial and personal usage of travel-related information, services, bookings and transactions with travel suppliers on our website.
We present this platform under the conditions that you have accepted without any alterations in the terms, conditions or notices listed below. This is what defines ‘Terms’ or ‘Agreement’. The Agreement is governed by the terms and conditions applicable to the service available on our website. The site includes various details regarding the responsibility of the user at Kavya-Travel and limits the liability of our company's third-party suppliers (referred to as “Travel Service Providers”). Have a careful look at all the information presented here, which includes data regarding the bookings you made.
These govern your use of our Website, the cruise services we provide, and your interaction with our listed travel partners, including cruise liners and other third-party service providers (referred to as “Travel Service Providers”). Please take a moment to read this Agreement alongside our Privacy Policy, which outlines how we manage your information. Furthermore, read the Kavya-Travel Privacy Policy and see how it's incorporated into the agreement.
On using our website for travel booking services or contacting us through call center agents, you agree to the terms presented under this Agreement. Every term and condition here applies to you. Therefore, if you have certain issues and feel that you cannot agree to certain terms, we advise you to refrain from using our platform. We may update these Terms at any time, and continued use of the platform implies acknowledgment and acceptance of the revised Terms. We recommend checking this page regularly, particularly before making any new bookings. These Terms are governed by the laws of the United States, with specific application to users within its jurisdiction, based on IP detection.
ACCEPTING THESE TERMS MEANS YOU AGREE TO ANY OBLIGATORY CLASS ACTION OR WAIVE ANY CLASS ACTION.
Eligibility to Use the Kavya-Travel Website
As a user, you need to fulfill certain conditions that are required to use our Website or make bookings with our travel agents. You must confirm that:
- Your age is 18 or above
- You are using Kavya-Travel in accordance with the terms and conditions
- You have the legal authority to enter into binding agreements with us
- Every booking made will be for your authentic self or on behalf of someone who has made you responsible on a legal basis or through proper authorization.
- In case you are booking on behalf of someone else, you have to ensure that you are still abiding by making them aware of the terms and conditions from your end.
- The information you share is truthful, complete, and up to date.
- Once you create an account with Kavya-Travel, you can protect it and our agents will monitor the process to ensure that your account with us is used rightfully by you and not accessed any anyone else.
Kavya-Travel reserve the right to suspend or deny access to any individual on our platform for any reason that's valid or violates this Agreement. It involves this violation, but not limited to.
Resolution Of Disputes
If you experience issues with our services or believe your data has been mishandled, please contact our support team first. We will make every effort to resolve disputes within 60 days. If no resolution is reached, you may initiate arbitration.
Contact us at:
📞+1 (888) 722 0501
📧 [email protected]
Legal Jurisdiction
This Agreement is governed by the laws of the United States of America. The law also governs our rights and the rights of third parties. Disputes not resolved through informal means will be subject to mandatory arbitration and held in a US court unless both parties agree otherwise. You must notify us of any claims within six (6) months of your booking date.
Arbitration Agreement
All claims that are filed must be resolved through arbitration conducted by the American Arbitration Association (AAA), unless your claim qualifies for small claims court in New Jersey. This includes claims against Kavya-Travel, its affiliates, or any related service provider. You may conduct arbitration by phone or in person at a location agreed upon by both parties. Arbitration will follow AAA guidelines.
In order to begin the arbitration process, you need to send us a letter of request to the Kavya-Travel legal team that includes the details of your Claims. If we ask for an arbitration against you, you will be given complete details along with the notice via the email address that was shared with us. You should read the AAA’s instructions, that is available on their official website, or simply reach out to us on 1 (888) 722 0501/[email protected] for better clarity.
Please note:
- Arbitration will be on an individual basis only.
- No claims may be joined or pursued as part of a class action.
- If your case proceeds in court, you waive the right to a jury trial.
Travel Information - General
Once you confirm your booking with Kavya-Travel, we will provide all relevant details related to your cruise itinerary, travel arrangements, and other key terms. This includes destination insights, special packages, schedules, and other applicable information. These informations are provided to us by third-party suppliers like tour operators and others. We ensure that all the information we share is accurate and up-to-date. However, we cannot guarantee the same because the information available on the website keeps changing without providing any prior notice.Kavya-Travel is not liable for any inaccuracies or changes made by these external partners.
As the user of Kavya-Travel, we expect you to understand all the legal requirements of traveling, which include tickets, health insurance, and others, and provide us with them for a smooth booking. While we offer tools and customer support to help guide you through the booking process, the ultimate responsibility to obtain and carry the correct travel documents lies with you, the traveler. The Kavya-Travel acts solely as an intermediary between you and the cruise service providers, facilitating your booking through our website and support team, but we do not operate or control the services delivered by third-party suppliers.
You should read all the Terms mentioned carefully for other Terms of Service and bookings available on Kavya-Travel. Make sure that you are abiding by all of its terms and conditions. We can guarantee your booking only after you have made the purchase and completed the transaction process. It is after this that you will be issued the ticket provided to us by our supplier. In some cases, the cruise line may change its prices without any prior notice to the Kavya-Travel; then we are liable for these changes. We, as your travel agency, hold the right to cancel any reservation if the payment is not received by the deadline specified during booking.
Kavya-Travel Terms & Conditions for Cruise Travel
PRICING INFORMATION
Unless explicitly stated otherwise, all cruise prices listed on the Kavya-Travel website are quoted in U.S. dollars, based on double occupancy per traveler. Please note that these prices do not include applicable government taxes, port fees, or additional surcharges. A non-refundable processing fee per booking applies and is not included in the package price. Every cruise company has the right to add fuel surcharge pricing, which is not added to the listed price, and should be paid by you before departure. Special-rate passengers are requested to show their IDs, such as driver's license, passport, or birth certificate, issued by the government at the time of boarding. These IDs are requested as proof of their address or age.
Even though the Kavya-Travel tries to present information completely on the website, it cannot be held accountable for any typographical errors, omissions, or changes in content and pricing. The ship, stateroom, departure date, and departure city all affect the exact pricing. Final pricing may vary depending on the ship, stateroom selection, sail date, or port of departure. Promotions, upgrades, and discount offers are limited-time only, subject to availability, and may be modified or withdrawn at any point without notice. Promotional codes, when valid, are applicable solely toward the Kavya-Travel service fee and are only valid for specific travel dates, ships, cabin categories, and itineraries. Group rates and other discounts may not be combined with promotional upgrades.
Bookings made over the phone using a credit card may involve currency conversion fees depending on your location and card provider. All rates and availability are dynamic and can change without prior notification. To avoid cancellation penalties or booking termination, please ensure that all remaining payments are made by the due date listed in your booking confirmation email. Failure to pay the full balance on time may result in forfeiture of your reservation and additional late fees.
PASSENGER NAME ACCURACY
Luggage allowances are determined by each cruise line, which may vary depending on your itinerary and cabin type. If you want to be aware of the latest information, keep visiting the official website and view the updates of the specific cruise line. However, we are not responsible for providing any information to the traveler regarding the changes made in the baggage allowances. It is entirely up to the traveler to stay informed about the changes in cruise lines and operators before confirming their reservation. Ensure compliance with baggage limits prior to departure. Please review your cruise line’s baggage terms thoroughly, as the number and size of bags may apply.
SPECIAL REQUIREMENTS
If you have any special requirements that need to be communicated with us, please contact our Cruise experts directly or email us at [email protected]. This special information can be regarding various aspects, including traveling with infants, dietary preferences, mobility concerns, or medical requirements. The Kavya-Travel support team will be available to assist you in coordinating these requests and will communicate them to the cruise operator on your behalf. While we make every effort to accommodate your preferences, all special arrangements are subject to cruise line approval and availability.
CANCELLATIONS & REFUNDS
Refund-eligible rates apply only to cruise deposits and must be paid in full by the specified due date. Please note that processing fees are not included in this refundable amount. Group contracts and charter sailings are excluded from these offers and may have separate terms.
To change or cancel your cruise reservation, you must contact Kavya-Travel directly. Requests submitted through the cruise line will not be honored. Not all bookings are fully refundable, and cancellation penalties may apply based on the cruise operator’s policy.
Please be aware:
- Any changes to the number of guests after final confirmation are not permitted.
- Cancellations may incur both a supplier-imposed fee and a Kavya-Travel service fee.
- Once the cruise has commenced, no alterations or refunds will be issued.
We encourage all guests to review the fare rules and cancellation policy at the time of booking.
Intellectual Property
All content on the Kavya-Travel website, including design, graphics, layout, text, and software, is the intellectual property of Kavya-Travel or its licensors. You may use the site for personal browsing and booking purposes only. Reproducing, modifying, redistributing, or republishing any material without written permission is strictly prohibited and may result in legal action or restriction of access.
Prohibited Activity
Users must engage with Kavya-Travel in a responsible and lawful manner. You agree not to:
- Make fraudulent or speculative bookings;
- Provide misleading, false, or unauthorized information;
- Use bots, crawlers, scrapers, or similar tools to access or copy site content;
- Post or transmit illegal, obscene, offensive, or defamatory content;
- Book using someone else’s account without permission;
- Access or tamper with backend systems or data;
- Disrupt the functionality of the website.
- Reframe or mirror our site for commercial benefit or competitive advantage;
- Upload viruses, malware, or any harmful software;
- Assist others in performing any of the above actions.
- Misrepresent your IP address to hide your identity;
On violating any of these conditions, we reserve the right to terminate your access to the platform immediately. Continued access after termination may be treated as unlawful trespass, and we may pursue necessary legal action.
Release
Should a dispute arise between you and one of our service providers (including but not limited to airlines, cruise operators, or tour organizers) regarding services not delivered or performed, you agree to release Kavya-Travel and its employees from any claims, demands, losses, or damages whether known or unknown (related to such disputes).
Your Privacy
Your privacy matters deeply to us. The way we collect, use, and safeguard your information is governed by our Privacy Policy. We encourage you to review the policy to understand how your data is handled when you interact with our website or book services through us.
Disclaimers
This website and its content are provided “as is” and “as available.” Kavya-Travel does not make any guarantees or warranties, express or implied, about the accuracy, completeness, or timeliness of the content available here. We do not ensure 100% uninterrupted access or error-free content.
The cruises and other service providers accessible through our platform act independently and are not agents or employees ofKavya-Travel. We are not responsible for any misrepresentation, negligence, omission, breach, or error on their part. Furthermore, Kavya-Travel cannot be held liable for service interruptions caused by weather events, government restrictions, or other events beyond our control.
Downloading or accessing content from our website is at your own risk. We are not responsible for any damage to your device or data loss caused by such activity.
Neither we nor our suppliers or affiliates will be liable for any direct, indirect, punitive, incidental, or consequential damages resulting from your use of this site or any services booked through us. This includes but is not limited to loss of profits, data, or business opportunities, even if we advise that such losses are possible.
In any case, liability (if established) shall not exceed the total amount paid by you for the travel services booked through our site. Any claims or legal actions arising from your use of our services must be initiated within six 6 months of the booking date.
By posting content, including reviews or feedback, on our site, you grant Kavya-Travel the unrestricted right to use, publish, modify, or delete your submission without compensation or notification. You agree that we are not obligated to display or preserve your content, and we reserve the right to moderate, edit, or remove it at our discretion.
Please do not submit any content that:
- Is illegal, threatening, defamatory, obscene, violates privacy, or otherwise inappropriate;
- Violates intellectual property rights such as copyrights, trademarks, or proprietary rights of third parties.
You are solely responsible for any consequences, including legal or financial penalties, that arise from the content you post. If your content leads to damages or claims against us, you agree to cover those costs.
In cases where multiple reviews are submitted for the same service or experience, we reserve the right to publish only the most recent submission.
Kavya-Travel respects intellectual property rights. If you believe that content posted on our site infringes on your copyright, you may submit a formal notice under our Copyright Infringement Policy. We will review all claims carefully and take action in accordance with applicable laws.
Notice of Infringing Material
If you believe that any content on our website infringes upon your copyrighted work, you may notify us in accordance with the Digital Millennium Copyright Act (DMCA). Your notice must include all required information, as outlined below. Incomplete or inaccurate submissions may prevent us from taking appropriate action.
Before submitting a claim, we recommend seeking legal advice. If your claim is found to be false or misleading, you may be held liable for damages under applicable laws.
To file a copyright infringement notice, please include:
- A physical or electronic signature of the authorized person acting on behalf of the copyright owner;
- A clear description of the copyrighted material being infringed;
- Your full contact details, including name, phone number, mailing address, and email address;
- A statement declaring that the complaint is submitted in good faith and that the content in question is being used without authorization.
Kavya-Travel reserves the right to remove content alleged to infringe copyright without prior notice. We may also suspend or permanently terminate accounts found to repeatedly violate intellectual property rights.
Linking
Our website may include hyperlinks to other websites for your convenience and to provide broader travel service options. However, these links do not imply endorsement or affiliation with those external sites.
Kavya-Travel is not responsible for the content, privacy practices, or technical safety of linked websites. Users are advised to take necessary precautions before browsing or downloading content from external sites. Any interaction with third-party websites is done at your own risk, and we assume no liability for any damage, loss, or inconvenience caused.
Termination
Kavya-Travel reserves the right to update, change, or terminate these Terms at any time, with or without prior notice. We also reserve the right to suspend or revoke your access to our website or services, should we believe that a breach of these terms has occurred or for any reason we deem appropriate.
Relationship Disclosure
Using this website or booking services through us does not create any form of partnership, agency, employment, or joint venture relationship between you and Kavya-Travel. The relationship remains that of a service provider and end user only.
General
If any portion of these Terms & Conditions is found to be invalid or unenforceable by a court of law, that specific provision will be excluded, while the remainder of the Terms will remain fully valid and enforceable.
A failure on our part to enforce any provision of these Terms at any given time does not constitute a waiver of our right to take action for any similar or future breaches.
